Workplace Mediation
When tensions at work escalate, the impact is felt by everyone. Independent, accredited workplace mediation helps your people resolve disputes in a safe, structured process — without costly tribunals or long-lasting damage to your team.
Resolve Conflict, Restore Trust, Rebuild Teams
Save Time and Money
Address issues early to prevent costly disputes.
Boost Morale
Reduce workplace stress and create a healthy happier environment.
Avoid Formal Processes
Prevent grievances and lengthy formal HR procedures.
Safe and Supportive
Offer a confidential space where everyone feels heard.
Available In-Person | Available UK-Wide via Zoom
All stages can be delivered face-to-face or using secure, confidential virtual breakout rooms to fit around remote and hybrid teams.
Workplace Mediation
How workplace mediation works
Initial consultation
Talk with Amy to understand your workplace situation and learn how mediation can help resolve conflicts effectively.
Individual Preparation
A private, confidential 1-to-1 conversation with each person to explain the process and sign the Agreement to Mediate.
Mediation Sessions
In a safe, confidential environment—either in-person or via secure Zoom breakout rooms—all parties express their views, establish boundaries and work toward mutually acceptable solutions.
Implementation and Follow-up
Document agreed solutions and create an action plan to restore workplace harmony, followed by a 30-day check-in to ensure the agreement is holding strong.
Common situations
When workplace mediation can help
Mediation works best as early intervention — before situations reach formal grievance procedures or employment tribunal.
Bullying and harassment
Addressing allegations of inappropriate workplace behaviour through a structured, independent process.
Manager–employee tension
Restoring trust and working relationships between line managers and their direct reports.
Grievance and disciplinary
An informal route to resolve complaints — often faster and less damaging than formal procedures.
Restructuring and redundancy
Managing interpersonal conflict that surfaces during organisational change or restructuring.
Communication breakdown
Rebuilding dialogue when colleagues or teams have stopped communicating effectively.
Performance disputes
Resolving disagreements about performance expectations and management approaches.
Why early intervention makes sense
Protecting mental health and supporting a safe return to work
A work issue doesn't stay as a work issue. It follows you home and consumes your life.
Workplace conflict is one of the single biggest drivers of stress, anxiety, and long-term sickness absence. When a working relationship breaks down, it stops people from being able to do their jobs. Early mediation helps by:
Reducing stress
Creating a safe, neutral space where everyone feels genuinely heard.
Supporting returns to work
Providing a gentle bridge to resolve underlying tension before a sick-absent employee steps back into the building.
Preventing escalation
Bypassing formal grievances and lengthy HR procedures that often make mental health struggles worse.
Pricing
Simple, Transparent Pricing. No Surprises
We equip teams with strategy, tools, and clarity, turning potential into measurable, lasting success.
- Introductory call with both parties (30–60 mins)
- Agreement to Mediate signed by all parties
- Full joint day — in person or via secure Zoom breakout rooms
- Documented action plan for how they'll work together
- 30-day follow-up review
If a participant withdraws or mediation can't proceed past preparation, you'll only be invoiced £285. You never risk paying for a joint day that doesn't happen.
Included for all in-person mediations within 30 miles of our base. Beyond that, a flat 55p per mile — or choose our UK-wide Zoom service for zero travel cost.
Bespoke corporate retainers and discounted packages are available for organisations with ongoing or multiple referrals.
Common questions
Your Workplace Mediation Questions, Answered
What actually happens during mediation?
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An introductory call is scheduled before the full day to sign the Agreement to Mediate. On the mediation day, we begin with private 1-to-1 sessions so everyone can speak freely. When both parties are ready, we bring them together, establish boundaries, work through the tension, and co-create a practical action plan to move forward.
How much does workplace mediation cost?
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Fixed fee of £1,275 (no VAT), fully all-inclusive. Covers: introductory calls with both parties, Agreement to Mediate, full joint mediation day in-person or via secure Zoom, a documented action plan for moving forward, and a 30-day follow-up review.
What if a participant pulls out before the joint day?
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We offer a no-risk budget commitment. If a participant withdraws before the joint session, you only pay £285. You will never be invoiced the full fee for a resolution day that doesn't take place.
How long does the workplace mediation process take?
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It is fast and structured. Introductory calls can be booked within days and the full joint session within a week, subject to calendars. Compare this to a formal grievance which frequently takes weeks or months. The entire Nomad framework is completed swiftly so everyone can move forward.
Is workplace mediation confidential?
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Absolutely. Everything discussed remains private and completely without prejudice. It cannot be used in future grievance or employment tribunal procedures, giving everyone the psychological safety to speak honestly.
Do we need to book an external venue?
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For in-person sessions, you need two separate, private rooms away from daily distractions. Alternatively, we can host the entire process virtually via secure Zoom breakout rooms, which removes all travel costs.
Who attends the workplace mediation session?
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Only the individuals directly involved in the conflict and Amy, the mediator. Line managers and HR are not present during sessions, though they are involved in setup and receive the final agreed action plan — only if both participants consent.
What if one party is reluctant to take part?
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Mediation is entirely voluntary and cannot be forced. Reluctance usually comes from fear of blame. During introductory calls and early 1-to-1 sessions, we focus on lowering the temperature and ensuring both parties feel safe and in control before any joint meeting takes place.
What happens if we don't reach a full agreement?
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Even if a final document isn't signed, the process is rarely a waste. It almost always improves communication, clears up deep misinterpretations, and provides a much clearer view of the structural steps needed to move forward constructively.
Is the final agreement legally binding?
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No. The action plan is a goodwill agreement built on mutual respect. Because the participants create the terms themselves rather than having a solution imposed, they are statistically far more likely to follow through long-term.
Will we receive a report after mediation?
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Because mediation is confidential, private session details are not shared with HR or management. However, with both participants' explicit consent, we will provide the final signed action plan outlining how they have committed to working together going forward.
What if the relationship is too broken to sit in the same room?
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This is incredibly common and we never force anyone into a joint meeting. We can run the entire session using shuttle mediation — keeping participants in separate spaces and acting as the bridge, guiding the conversation safely until a practical agreement is reached.
