Privacy Policy
1. Introduction
We are committed to protecting your privacy. As a mediation service, we understand and value the importance of confidentiality and discretion.
Due to the nature of our work, we do not routinely collect, store, or process large volumes of personal data as it is not required for our services.
However, we do collect limited information submitted via our website’s Contact Us page to facilitate communication and respond to enquiries.
2. What Data We Collect
We only collect limited personal data necessary to provide our mediation services. This may include:
Names and contact details (e.g. email address, phone number)
Dispute summary relevant to the mediation process
Information submitted via our Contact Us page, such as your name, email address, phone number, and message content
We do not collect sensitive personal data unless explicitly required and with your consent.
3. How We Use Your Data
We use your data solely for the purpose of:
Communicating with you regarding mediation sessions
Responding to enquiries submitted via our website
Facilitating the mediation process
Complying with legal obligations (if applicable)
We do not use your data for marketing, profiling, or automated decision-making.
4. Data Sharing
We do not share your personal data with third parties unless:
You give explicit consent
We are legally required to do so (e.g. court order)
5. Data Retention
We retain personal data and mediation files only for as long as necessary to fulfil the purpose for which it was collected. Typically, this means:
Any notes, records and contact details are securely destroyed within 3 months
Mediation Agreements are held indefinitely, in case they are ever requested.
6. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
You can view our registration certificate with the Information Commissioners Office (ICO) below.
Privacy Policy
1. Introduction
We are committed to protecting your privacy. As a mediation service, we understand and value the importance of confidentiality and discretion.
Due to the nature of our work, we do not routinely collect, store, or process large volumes of personal data as it is not required for our services.
However, we do collect limited information submitted via our website’s Contact Us page to facilitate communication and respond to enquiries.
2. What Data We Collect
We only collect limited personal data necessary to provide our mediation services. This may include:
Names and contact details (e.g. email address, phone number)
Dispute summary relevant to the mediation process
Information submitted via our Contact Us page, such as your name, email address, phone number, and message content
We do not collect sensitive personal data unless explicitly required and with your consent.
3. How We Use Your Data
We use your data solely for the purpose of:
Communicating with you regarding mediation sessions
Responding to enquiries submitted via our website
Facilitating the mediation process
Complying with legal obligations (if applicable)
We do not use your data for marketing, profiling, or automated decision-making.
4. Data Sharing
We do not share your personal data with third parties unless:
You give explicit consent
We are legally required to do so (e.g. court order)
5. Data Retention
We retain personal data and mediation files only for as long as necessary to fulfil the purpose for which it was collected. Typically, this means:
Any notes, records and contact details are securely destroyed within 3 months
Mediation Agreements are held indefinitely, in case they are ever requested.
6. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
You can view our registration certificate with the Information Commissioners Office (ICO) here
To exercise any of these rights, please contact us at amy@nomadmediation.co.uk
7. Security
We take appropriate measures to protect your data, including:
Secure email and document handling
Restricted access to any records
Regular review of our data practices
8. Changes to This Policy
This policy was created in September 2025 and will be reviewed and updated, either within two years or when legislation requires. Any changes will be posted on our website and, where appropriate, notified to you directly.
Privacy Policy
1. Introduction
We are committed to protecting your privacy. As a mediation service, we understand and value the importance of confidentiality and discretion.
Due to the nature of our work, we do not routinely collect, store, or process large volumes of personal data as it is not required for our services.
However, we do collect limited information submitted via our website’s Contact Us page to facilitate communication and respond to enquiries.
2. What Data We Collect
We only collect limited personal data necessary to provide our mediation services. This may include:
Names and contact details (e.g. email address, phone number)
Dispute summary relevant to the mediation process
Information submitted via our Contact Us page, such as your name, email address, phone number, and message content
We do not collect sensitive personal data unless explicitly required and with your consent.
3. How We Use Your Data
We use your data solely for the purpose of:
Communicating with you regarding mediation sessions
Responding to enquiries submitted via our website
Facilitating the mediation process
Complying with legal obligations (if applicable)
We do not use your data for marketing, profiling, or automated decision-making.
4. Data Sharing
We do not share your personal data with third parties unless:
You give explicit consent
We are legally required to do so (e.g. court order)
5. Data Retention
We retain personal data and mediation files only for as long as necessary to fulfil the purpose for which it was collected. Typically, this means:
Any notes, records and contact details are securely destroyed within 3 months
Mediation Agreements are held indefinitely, in case they are ever requested.
6. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
You can view our registration certificate with the Information Commissioners Office (ICO) here
To exercise any of these rights, please contact us at amy@nomadmediation.co.uk
7. Security
We take appropriate measures to protect your data, including:
Secure email and document handling
Restricted access to any records
Regular review of our data practices
8. Changes to This Policy
This policy was created in September 2025 and will be reviewed and updated, either within two years or when legislation requires. Any changes will be posted on our website and, where appropriate, notified to you directly.
7. Security
We take appropriate measures to protect your data, including:
Secure email and document handling
Restricted access to any records
Regular review of our data practices
8. Changes to This Policy
This policy was created in September 2025 and will be reviewed and updated, either within two years or when legislation requires. Any changes will be posted on our website and, where appropriate, notified to you directly.
Privacy Policy
1. Introduction
We are committed to protecting your privacy. As a mediation service, we understand and value the importance of confidentiality and discretion.
Due to the nature of our work, we do not routinely collect, store, or process large volumes of personal data as it is not required for our services.
However, we do collect limited information submitted via our website’s Contact Us page to facilitate communication and respond to enquiries.
2. What Data We Collect
We only collect limited personal data necessary to provide our mediation services. This may include:
Names and contact details (e.g. email address, phone number)
Dispute summary relevant to the mediation process
Information submitted via our Contact Us page, such as your name, email address, phone number, and message content
We do not collect sensitive personal data unless explicitly required and with your consent.
3. How We Use Your Data
We use your data solely for the purpose of:
Communicating with you regarding mediation sessions
Responding to enquiries submitted via our website
Facilitating the mediation process
Complying with legal obligations (if applicable)
We do not use your data for marketing, profiling, or automated decision-making.
4. Data Sharing
We do not share your personal data with third parties unless:
You give explicit consent
We are legally required to do so (e.g. court order)
5. Data Retention
We retain personal data and mediation files only for as long as necessary to fulfil the purpose for which it was collected. Typically, this means:
Any notes, records and contact details are securely destroyed within 3 months
Mediation Agreements are held indefinitely, in case they are ever requested.
6. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
You can view our registration certificate with the Information Commissioners Office (ICO) here
To exercise any of these rights, please contact us at amy@nomadmediation.co.uk
7. Security
We take appropriate measures to protect your data, including:
Secure email and document handling
Restricted access to any records
Regular review of our data practices
8. Changes to This Policy
This policy was created in September 2025 and will be reviewed and updated, either within two years or when legislation requires. Any changes will be posted on our website and, where appropriate, notified to you directly.