Your path to peaceful resolution
Our process is designed to make mediation simple, structured, and effective, helping you move forward with clarity and confidence.
How mediation works
Initial Consultation
Talk with Amy to understand your workplace situation and learn how mediation can help resolve conflicts effectively.
Mediation Sessions
In a safe, confidential environment, all parties express their views and work toward mutually acceptable solutions.
Implementation
Document agreed solutions and create an action plan to restore workplace harmony and prevent future conflicts.
Meet your mediator
Professional Mediation with Amy Foster
Amy Foster is a Registered Mediator with the Civil Mediation Council (CMC); the largest mediation organisation in England and Wales. This means that Amy:
Has completed accredited mediation training
Follows a strict professional code of conduct
Is committed to continuous professional development
Has demonstrated her practical mediation experience
Is officially listed on the CMC register
Amy combines mediation expertise with extensive HR, recruitment, and youth work experience to create a safe, constructive space where people feel heard and valued.
The ground rules
100% Voluntary
No one can be forced to mediate. True resolution only happens when everyone involved actively chooses to join the session, speak up, and engage in the conversation.
Strict Confidentiality
Everything said within the mediation process stays between us. Our conversations are a safe space and cannot be used in formal grievances, court proceedings, or future tenancy reviews.
Complete Impartiality
We do not take sides, assign blame, or judge past behaviour. We are entirely independent and focus 100% of our energy on helping both sides discover a practical way forward together.
Safety and Control
We progress entirely at a pace that keeps everyone secure. If a direct conversation isn't appropriate or safe, we utilise separate spaces—whether that means private phone calls, virtual breakout rooms on Zoom, or structured shuttle mediation.
